Our highly-trained, experienced and capable personnel, provide quality services to our customers on 24/7 basis, all year round, working as an extension department to our client's resources.
We pay special attention to the communication and interpersonal skills of our human resources, which is an integral part of our selection process.
Our personnel’s educational background is mainly in Marketing, with previous experience in inbound / outbound telephone services and sales.
Once they join our team they become part of our development program, which is based on continuous training and monitoring of the agents' performance. The aim is to keep them up-to-date, informed and ready to deal with every communication need our customers might require.
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RAI Call Center | People | Services | Technology