RAI specialise in providing mystery shopping services. Our company works with their clients to establish mechanisms to measure and improve levels of service.
Surveys are customized to meet your needs, detailing how the customer was treated, what was the customer experience and much more.
You also have access to summary reports which show how your locations are performing compared to each other, as well as over time.
We have been in the business for 19 years and have a team of certified mystery shoppers across Cyprus with experience on different types of Mystery shopping, which include banks, telecommunications, cars, food & beverage, petrol stations, supermarkets, fashion, furniture, travel & tourism etc.
Consumer Research | Qualitative Research | Quantitative Research | Mystery Shoppers